Frequently Asked Questions

Yaveax offers a comprehensive range of LED bulbs including:

• Standard LED Bulbs: 3W, 5W, 7W, 9W, 12W, 15W options
• Smart LED Bulbs: WiFi-enabled with app control
• Color-changing LEDs: RGB and warm-to-cool temperature adjustment
• Specialty bulbs: Flood lights, spot lights, and decorative options

All our LED bulbs are energy-efficient, long-lasting, and come with quality certifications.

Our UPS product line includes:

• Yaveax UPS 3X Pro: Advanced triple protection system
• Home UPS Systems: 600VA to 2000VA capacity
• Office UPS Solutions: 1KVA to 5KVA for business use
• Industrial UPS: Custom solutions for heavy-duty applications

All UPS systems feature overload protection, battery backup, and surge protection.

Yes! Energy efficiency is at the core of our product design:

• LED bulbs consume 80% less energy than traditional incandescent bulbs
• Our UPS systems feature high-efficiency transformers
• Smart power management reduces standby consumption
• BEE star ratings on applicable products

You can place orders through multiple channels:

• Amazon Store: Visit our official Amazon store for quick delivery
• Direct Contact: Call +91 9345 363 438 for bulk orders
• Email Orders: Send requirements to yaveaxenterprises73@gmail.com
• WhatsApp: Quick ordering via WhatsApp support

Delivery times vary by location and order size:

• Metro Cities: 1-2 business days
• Tier 2 Cities: 2-4 business days
• Rural Areas: 3-7 business days
• Bulk Orders: 5-10 business days (custom timeline)

Express delivery options available for urgent requirements.

Yes! We offer attractive bulk pricing:

• 50-100 units: 5% discount
• 100-500 units: 10% discount
• 500+ units: 15% discount + free shipping
• Dealer/Distributor: Special pricing available

Contact our sales team for custom quotations on large orders.

We provide comprehensive warranty coverage:

• LED Bulbs: 2 years replacement warranty
• UPS Systems: 1 year comprehensive warranty
• UPS Batteries: 6 months replacement warranty
• Electronics: 1 year manufacturer warranty

Warranty covers manufacturing defects and performance issues under normal usage.

Warranty claims are simple and hassle-free:

1. Contact our support team with product details
2. Provide purchase invoice and warranty card
3. Describe the issue with photos/videos if possible
4. Our team will guide you through the replacement process

Most warranty claims are processed within 24-48 hours.

UPS installation is straightforward:

1. Location: Place in well-ventilated, dry area
2. Battery: Connect battery terminals (red to positive, black to negative)
3. Input: Connect main power supply to input socket
4. Output: Connect devices to UPS output sockets
5. Testing: Switch on and test battery backup

Professional installation service available for complex setups.

LED flickering can be resolved by:

• Check voltage: Ensure stable 220-240V supply
• Switch compatibility: Use LED-compatible switches
• Loose connections: Tighten all electrical connections
• Dimmer issues: Use dimmable LEDs with compatible dimmers

If problem persists, contact our technical support for assistance.

Yes! We provide comprehensive technical support:

• Phone Support: +91 9345 363 438 (Mon-Sat 9AM-7PM)
• Email Support: Technical queries via email
• WhatsApp Support: Quick troubleshooting assistance
• Video Calls: Remote assistance for complex issues
• On-site Service: Available for major installations